Returns & Refunds

Returns & Refunds
We hope that you will be happy with your purchase from Addition, but in the unlikely event that you are not completely satisfied with your purchase, we offer to refund on any that are returned to us within 14 days from the day the goods were received by you.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
* Gift cards
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@additionuk.com and send your item to: Unit 4 The Old Bakery, Cranleigh, SRY, GU6 8AU United Kingdom.

Shipping
To return your product, you should mail your product to: Unit 4 The Old Bakery, Cranleigh, SRY, GU6 8AU, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item we recommend using a trackable shipping.
We don’t guarantee that we will receive your returned item.